Shipping Times & Cost

We work with leaders in courier services DHL and UPS to ensure best possible delivery timeline. You will receive a tracked link of where your parcel is at any time of it's journey from us to you. Occasional delays are a subject to customs procedures at the county of destination.

UK - 1-2 working days – 8 Pounds

EU - 1-3 working days – 15 Pounds

International & USA - 1-3 working days – 22 Pounds

Taxes & Duties

The prices are a subject and inclusive of UK/EU VAT. The buyer is responsible for all import duties and taxes applicable at their country of destination – and will be paid as such on receipt of the goods. 

Payment Security

You can pay my major cards absolutely securely: Visa, Maestro, Master Card, American Express, and PayPal. Payment are accepted by one of the leaders in online cards processing, neither us or third parties have access to or store your credit card details.

Returns & Exchanges

Items can be returned new, unworn, unused, in their original packaging within 14 days of receipt of the goods. Please do not hesitate to contact us by E-mail: shop@vassilisa.com to arrange the courier note for collection to be emailed to you.

The exchange item will be shipped to you, according to your preference, or the refund will be credited to your original payment method. If your order has been sent to a destination within the EU, all sales taxes will be refunded. Outside of the EU, customs duties and sales taxes are not refundable through our e-store. However, you may be able to recover these by contacting your local customs bureau directly.

Additional information is available in Terms&Conditions Section of the site.  Please do not hesitate to contact us if you require any additional assistance by e-mailing us: shop@vassilisa.com.